"Your old electronics can do so much more than gather dust!"

  • Through the Trees houses a resale shop in the same location as our non-profit operations. We refurbish and resell donated electronics in addition to giving away free devices to qualifying individuals. Proceeds support our mission.

    Services We Provide In-Store:

    • Free and Affordable Devices
      Refurbished computers, tablets, cell phones and more at affordable prices

    • Tech Spa
      Free one-on-one digital literacy sessions are available by appointment at the Tech Spa; We are here to help you feel connected, knowledgeable, and supported in the digital world.

    • Assistance for low-income households:

      • Free devices (cell phones, tablets, and laptops)

      • Subsidised and affordable internet access support

    • Responsible recycling of old and broken electronics

    Contact Information:

    Phone: (828) 209-8872
    Address: 120 W. Main St. Brevard, NC 28712

    Hours of Operation:

    • Wednesday: 10:00 AM - 5:00 PM

    • Thursday: 10:00 AM - 5:00 PM

    • Friday: 10:00 AM - 5:00 PM

    • Saturday: 12:00 AM - 5:00 PM

    • Sunday: Closed

    • Monday Closed

    • Tuesday Closed

  • We currently accept the following items:

    • Computers (desktops and laptops)

    • Computer accessories & cables

    • Cell Phones

    • Tablets

    • TV sound bars & Desktop speakers (Aux)

    • Digital Cameras

    • Gaming systems

    We accept old and broken computers to utilize working parts and recycle responsibly.‍ ‍

    Please note we do not accept the following:

    • TVs & AV Equipment (DVD, Blu-Ray, etc.)

    • Printers & Ink Cartridges

    • Stereos & bare-wire speakers

    • Household appliances

    For more information on preparing your donations, please visit this page.

  • We take your data security seriously. Before a device is given out or recycled, we ensure that all personal data has been digitally wiped or physically destroyed.

    Methods:

    • Physical destruction of drives to be recycled

    • Digital wiping utilizing ShredOS

      • 1 pass over data for SSD

      • 3 passes over data for HDD

On-Site Services & Programs

  • Through the Trees will help you advocate for Internet access in your area, and/or help qualified individuals pay for Internet access through a subsidy program.

How Through the Trees can help you:

  • Eligible individuals and families can qualify to receive a computer, phone, or tablet at no cost. Find out more here, or apply here!

  • We have a free digital literacy station at our location in Brevard called the Tech Spa. You can learn about digital navigation, data safety, accessing online tools, and more (all for free!). Call or use our contact form to schedule an appointment today!

CONTACT US
REQUEST DEVICE

Preparing your devices for donation

Thank you for donating! Your contributions make a huge difference. To ensure we can actually use your device and to protect your personal privacy, please follow these steps before dropping off your electronics.

⚠️ CRITICAL NOTE: We cannot use devices that are "Cloud Locked." If you do not sign out of your Apple (iCloud) or Google accounts, the device becomes permanently locked and we have to recycle it instead of reusing it.

Below are some extra steps you can take to ensure your devices make the biggest impact possible. If you have a donation that is not specifically mentioned here and you have further questions regarding how to prepare to donate, please feel free to reach out to us at (828) 209-8872 and we will be happy to help you.

  • These devices have strict security locks. You must sign out of "Find My" and iCloud, or the device will be unusable.

    Follow Apple’s guide to remove activation lock

  • Androids have "Factory Reset Protection" (FRP). If you reset the phone without removing your Google account first, the phone will remain locked to you.

    Step 1: Remove the Google Account (Do this FIRST)

    1. Go to Settings.

    2. Look for Accounts, Accounts and Backup, or Passwords & Accounts.

    3. Tap on your Google Account (usually your gmail address).

    4. Tap Remove Account. (You may need to enter your PIN/Pattern to confirm).

    5. Repeat this for any other Google accounts listed.

    Step 2: Factory Reset

    1. Go to Settings > System (or General Management).

    2. Tap Reset or Reset Options.

    3. Select Erase all data (factory reset).

  • Windows Computers (Laptops & Desktops)

    1. Click the Start Button and go to Settings (The Gear Icon).

    2. Click Update & Security.

    3. Click Recovery in the left menu.

    4. Under "Reset this PC," click Get Started.

    5. Select Remove Everything.

    6. If asked, select Local Reinstallation.

    7. Follow the prompts to wipe the drive.